Privacy Policy
Last updated: September 6 2025
Wyzasuy ("we", "us", or "our") operates the website wyzasuy.com and provides online educational services. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website or use our services. Please read this policy carefully. If you do not agree with its terms, please discontinue use of our services.
1. Information We Collect
1.1 Information You Provide Directly
We collect information you voluntarily provide when you register for an account, enrol in a course, contact us, or otherwise interact with our services. This may include:
- Full name and display name
- Email address
- Password (stored in encrypted form)
- Billing and payment details
- Profile information such as biography, photo, or professional background
- Communications you send to us, including support requests and feedback
1.2 Information Collected Automatically
When you access our website or platform, certain technical data is collected automatically, including:
- IP address and approximate geographic location
- Browser type and version
- Operating system and device type
- Pages visited, time spent, and navigation paths
- Referring URLs
- Course progress, quiz responses, and learning activity data
- Log files and session identifiers
1.3 Information from Third Parties
We may receive information about you from third-party services, including:
- Authentication providers if you choose to sign in using a third-party account
- Payment processors who confirm transaction status
- Analytics and advertising partners operating under their own privacy policies
2. How We Use Your Information
We use the information we collect for the following purposes:
- To create and manage your account and provide access to our educational services
- To process enrolments, payments, and issue certificates of completion
- To personalise your learning experience and track your progress
- To communicate with you about your account, courses, and updates
- To send promotional communications where you have given consent or where permitted by applicable law
- To respond to your inquiries and provide customer support
- To analyse usage patterns and improve our platform, content, and services
- To detect, prevent, and address fraud, security incidents, and technical issues
- To comply with legal obligations and enforce our terms
3. Legal Basis for Processing
We process your personal data on one or more of the following legal grounds:
- Contract performance: processing necessary to deliver the services you have requested or enrolled in
- Legitimate interests: processing that serves our reasonable business interests, such as improving our platform and preventing fraud, where those interests are not overridden by your rights
- Consent: where you have explicitly agreed to a specific use, such as receiving marketing communications
- Legal obligation: processing required to comply with applicable laws and regulations
4. Cookies and Tracking Technologies
4.1 Types of Cookies Used
We use cookies and similar tracking technologies to operate and improve our services. The categories of cookies we use include:
| Category | Purpose |
|---|---|
| Essential | Required for the platform to function, including session management and authentication |
| Functional | Remember your preferences, language settings, and progress |
| Analytics | Collect aggregated data on how visitors use our site to help us improve it |
| Marketing | Track visits across websites to deliver relevant advertising where consent has been given |
4.2 Managing Cookies
You can control cookies through your browser settings. Disabling certain cookies may affect the functionality of our platform. Where required by law, we will request your consent before placing non-essential cookies.
5. Sharing Your Information
We do not sell your personal information. We may share your data with the following categories of recipients:
- Service providers: third-party companies that assist us in operating our platform, processing payments, sending emails, hosting data, and providing analytics, bound by confidentiality obligations
- Instructors: course creators may receive aggregated or anonymised data about learner engagement; they do not receive your personal contact details unless you choose to share them
- Business transfers: in the event of a merger, acquisition, or sale of assets, your information may be transferred to the successor entity
- Legal authorities: when required by law, court order, or to protect the rights, property, or safety of Wyzasuy, our users, or others
6. International Data Transfers
As a global educational platform, your information may be transferred to and processed in countries other than your country of residence. Where such transfers occur, we take appropriate steps to ensure your data receives an adequate level of protection consistent with this Privacy Policy, including through the use of contractual safeguards or other lawful transfer mechanisms.
7. Data Retention
We retain your personal information for as long as necessary to fulfil the purposes described in this policy, including to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. When your data is no longer required, we will securely delete or anonymise it. Specific retention periods depend on the type of data and the reason it was collected.
8. Your Rights and Choices
Depending on your location and applicable law, you may have the following rights regarding your personal information:
- Access: request a copy of the personal data we hold about you
- Correction: request that inaccurate or incomplete data be corrected
- Deletion: request that we delete your personal data, subject to certain exceptions
- Restriction: request that we limit how we process your data in certain circumstances
- Portability: request that we provide your data in a structured, machine-readable format
- Objection: object to processing based on legitimate interests or for direct marketing purposes
- Withdrawal of consent: where processing is based on consent, withdraw it at any time without affecting the lawfulness of prior processing
To exercise any of these rights, please contact us using the details provided in the Contact section below. We will respond within a reasonable timeframe and in accordance with applicable law.
9. Data Security
We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, loss, destruction, or alteration. These measures include encryption of data in transit and at rest, access controls, regular security assessments, and staff training. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
10. Children's Privacy
Our services are not directed to children under the age of 16. We do not knowingly collect personal information from individuals under this age. If we become aware that a child under 16 has provided us with personal data without appropriate consent, we will take steps to delete that information. If you believe we have inadvertently collected such data, please contact us immediately.
11. Third-Party Links and Services
Our platform may contain links to third-party websites, tools, or services. This Privacy Policy does not apply to those third parties. We encourage you to review the privacy policies of any external services you access through our platform, as we have no control over their data practices and accept no responsibility for them.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, or legal requirements. When we make material changes, we will notify you by updating the "Last updated" date at the top of this page and, where appropriate, by sending a notification to the email address associated with your account. Your continued use of our services after any changes constitutes your acknowledgement of the updated policy.
13. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
- Company: Wyzasuy
- Address: 25 Castle St, Abbeyquarter North, Sligo, F91 KX5T, Ireland
- Email: info@wyzasuy.com
- Phone: +353 49 854 4877
- Website: www.wyzasuy.com